Privacy PolicyPrivacy Policy

Nissin Electric Personal Information Protection Policy

Nissin Electric (“the Company”) will take the following measures to appropriately protect personal information of persons other than the employees of the Company, including customers (“Personal Information”).

Acquisition of Personal Information

When acquiring any Personal Information, the Company will acquire it in an appropriate manner, and publicly announce or notify in advance the concerned persons of the purpose of use of such Personal Information.

The Use of Personal Information

The Company will use Personal Information only for the purpose of use the Company has publicly announced or notified in advance, or for which the Company has obtained prior consent from the concerned persons.
The Company will use all Personal Information obtained through its usual business activities (such as information obtained by means of business cards) or collected by using the Internet or telephone directories, or Personal Information our customers offered to the Company when making inquiries or requesting for company information brochures, or applying for seminars to contact the concerned persons.
We may also use such Personal Information for the purpose of sending information on our products and services to the concerned persons.

Disclosure of Personal Information to Third Parties

The Company shall not disclose any obtained Personal Information to any third parties, except in the following cases. When the Company requires the disclosure of Personal Information to external contractors, the Company will conclude a confidentiality agreement with such subcontractors to ensure that they will not leak any Personal Information:

  1. 1.If persons concerned agree to disclosure in advance;
  2. 2.When whole or part of Personal Information obtained by the Company is entrusted to external contractors with whom the Company has concluded a confidentiality agreement, to the extent necessary for achieving the purpose of use;
  3. 3.When required by courts or laws;
  4. 4.When Personal Information is disclosed in a manner in which it is impossible to identify individuals; and
  5. 5.When used for the purpose of protecting the rights or assets of the Company.

Sharing of Personal Information with Nissin Electric Group Companies and Sales Dealers

Personal Information obtained by the Company will be shared with Nissin Electric group companies and sales dealers that offer after-sales services etc. for the Company’s products. When sharing Personal Information with group companies and sales dealers, we will conclude a confidentiality agreement with them to prevent any leakage from them.

  • 1. Items of Personal Information Shared with Group Companies and Sales Dealers.
    • Name of the customer
    • Name of the customer’s company/organization and its address, telephone number, e-mail address
    • Inquiry record
    • Fair/seminar attendance record
    • Whether or not the customer agrees to receive direct mails
    • Purchase/negotiation records of the Company’s products
    • Items used by customers
  • 2. The Scope of Sharers
    The Company’s group companies and sales dealers that offer after-sales services etc.
  • 3. The Purpose of Use
    • Handling of the requests from the customers and performing contracts with customers;
    • Contacting with customers;
    • Confirming locations where the Company’s products are installed;
    • Sending information of the fairs, seminars, products and service of the Company and its group companies;
    • Confirming the maintenance record of the Company’s products; and
    • Collecting quality information and giving feedback to development/manufacturing divisions.
  • 4. Locus of Responsibility
    Nissin Electric Co., Ltd.

Measures to Protect Personal Information

The Company will take appropriate measures to protect the customer’s Personal Information we have obtained and will endeavor to prevent the leakage, loss, damage of and unauthorized access to the customer’s Personal Information.

Compliance with Laws and other Regulations

The Company will comply with all applicable laws and regulations in Japan regarding the protection of Personal Information of our customers. We will also review and improve this policy on a timely basis.

Inquiries Concerning Personal Information

If you wish to confirm, correct, or delete your Personal Information, please contact us at the following address/e-mail. When inquiring about Personal Information, customers themselves must contact us. We may ask you for proof of identity.

Information Security Committee
47, Umezu-Takase-cho, Ukyo-ku, Kyoto 615-8686, Japan

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